Get In Touch

Our customer support team is available to assist you with any inquiries about CS2 skins, marketplace operations, or technical support.

Our Address

849 Young Vista
New Avaburgh, CH1 4EZ
United Kingdom

Phone Number

+442598929570

Available Monday to Friday, 9am - 6pm GMT

Email Address

contact@csgaminghub.com

We aim to respond within 24 hours

Live Chat

Available on our website

24/7 for quick inquiries

Send Us a Message

Frequently Asked Questions

How does the item authentication process work?

Our authentication process involves multiple verification steps. We check the item's origin through Steam's API, verify float values and pattern indexes, and ensure the seller has legitimate ownership. All skins listed on our platform go through this rigorous process to ensure authenticity.

How long does delivery take after purchase?

Most items are delivered automatically within minutes after purchase through our integration with DMarket and Steam. For high-value items that require additional verification, delivery may take up to 24 hours. You'll receive real-time updates on your order status.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, bank transfers, and various cryptocurrencies including Bitcoin, Ethereum, and USDT. All payments are processed through secure payment gateways with industry-standard encryption.

Can I sell my skins on your platform?

Yes! We welcome verified sellers to list their CS2 skins on our marketplace. You'll need to create a seller account and go through our verification process. Once approved, you can list your items with competitive fees and reach our global customer base.

What if I'm not satisfied with my purchase?

We have a buyer protection policy in place. If the item you receive doesn't match the description or has any issues, please contact our support team within 24 hours of delivery. We'll investigate the matter and provide appropriate resolution, which may include a full refund or replacement.

Do you ship internationally?

As a digital marketplace, all our items are delivered electronically through Steam's trading system. We serve customers worldwide with no geographical restrictions. However, please note that certain payment methods may have regional limitations.